This Privacy Policy explains how Echova Studio ("we", "us", "our") collects, uses, and protects information when you use our website at echovastudio.com ("Website") and the Echova Studio desktop application ("App") for macOS and Windows.
🔒 Privacy First: Echova Studio is designed with privacy in mind. All AI voice generation happens locally on your device. We do not upload, access, or store your text inputs, voice samples, or generated audio on our servers.
1. Who We Are
Echova Studio is operated by Muhammad Azeem Tariq ("Operator"). If you have any questions about this Privacy Policy or our data practices, please contact us at: support@echovastudio.com
2. Information We Collect
2.1 Information You Provide
- Contact Information: When you contact our support team, you may provide your name, email address, and any other information you choose to include in your message.
- Purchase Information: When you purchase a Pro license, our payment processor (Paddle) collects payment and billing information on our behalf.
- Account Information: Email address used for license activation and management.
2.2 Information Collected Automatically
On Our Website:
- IP address and approximate geographic location
- Browser type, version, and language preferences
- Device type and operating system
- Pages visited, time spent on pages, and referral sources
- Cookies and similar tracking technologies (see Section 6)
In Our App (for licensing purposes only):
- Device identifier (a hashed fingerprint used solely for license activation)
- Device name and operating system version
- License activation status and timestamps
- App version information
2.3 Information We Do NOT Collect
We want to be clear about what we do not collect:
- Text content you input for voice generation
- Voice samples you use for cloning
- Generated audio files
- Your creative projects or workflows
- Any content processed by the AI models running locally on your device
3. How We Use Your Information
We use the information we collect to:
- Provide Our Services: Process purchases, deliver and activate licenses, and enable app functionality.
- Enforce License Terms: Verify license validity and enforce device limits (up to 2 active devices per Pro license).
- Provide Support: Respond to your inquiries, troubleshoot issues, and provide customer service.
- Improve Our Products: Analyze usage patterns on our website to improve user experience and app functionality.
- Communicate With You: Send important updates about your license, service changes, or security notices.
- Prevent Fraud: Detect and prevent fraudulent transactions and abuse of our services.
- Comply With Law: Meet legal obligations and respond to lawful requests from authorities.
4. How We Share Your Information
We may share your information with the following categories of recipients:
4.1 Service Providers
- Paddle: Our Merchant of Record that processes payments, handles billing, manages taxes/VAT, and provides purchase receipts. Paddle's privacy policy applies to payment processing.
- Hosting Providers: Cloud infrastructure services that host our website and licensing backend.
- Email Services: To send transactional emails such as license delivery and support responses.
- Analytics Services: To understand website usage (in anonymized/aggregated form where possible).
4.2 Legal Requirements
We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.3 Business Transfers
If Echova Studio is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your information for as long as necessary to:
- Provide the services you've requested (e.g., maintain active licenses)
- Comply with legal obligations (e.g., tax and accounting records)
- Resolve disputes and enforce our agreements
- Prevent fraud and abuse
License and purchase records are typically retained for the duration of your license plus any legally required retention period. If you request account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies for:
- Essential Cookies: Required for website functionality (e.g., security, load balancing).
- Analytics Cookies: Help us understand how visitors interact with our website.
- Preference Cookies: Remember your settings and preferences.
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure storage of license tokens (hashed, not stored in plain text)
- Access controls limiting who can access personal data
- Regular security reviews and updates
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information (subject to legal retention requirements).
- Portability: Request your data in a portable format.
- Objection: Object to certain processing of your information.
- Withdraw Consent: Where processing is based on consent, withdraw that consent at any time.
To exercise any of these rights, please contact us at support@echovastudio.com.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we take appropriate safeguards to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Echova Studio is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately at support@echovastudio.com.
11. Voice Cloning Responsibility
While we do not collect or process your voice data, we want to remind users of their responsibilities:
- You must have the legal right and necessary consent to use any voice samples you input into the App.
- You are responsible for ensuring your use of generated audio complies with all applicable laws and regulations.
- Misuse of voice cloning technology for fraud, impersonation without consent, or other illegal purposes is strictly prohibited.
12. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "Last updated" date at the top of this page and, for material changes, we may notify you via email or through the App.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Thank you for trusting Echova Studio with your creative projects. Your privacy matters to us.