SUPPORT
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Find answers to common questions, troubleshoot issues, or reach out directly. We typically respond within 24 hours.
FREQUENTLY ASKED QUESTIONS
Common questions, quick answers.
Getting Started
Free Starter includes Studio (Text to Speech), Voice Cloning, and Speech to Text — with clean exports, commercial use rights, and no watermark. Generation is limited to 1 hour per day (resets daily), English only, and the Pocket TTS model. Video Dub, Voice Changer, Voice Isolator, Batch Processing, advanced models, and additional languages are Pro-only.
No. Some models and features run fine on CPU, so you can get started on most modern machines. A dedicated GPU will speed things up for heavier workloads like batch processing or larger models, but it is not a hard requirement to use the app.
The app installer itself is lightweight. Models and optional runtime dependencies (for transcription, voice separation, etc.) are downloaded separately and you choose which ones to install. You can start with just what you need and add more anytime from the Models page.
Yes. Echova Studio is available for both Windows and macOS. Download the version for your platform from the homepage.
Pricing & Licensing
Free Starter gives you access to Studio (TTS), Voice Cloning, and Speech to Text in English with clean exports and commercial use rights — completely free. Generation is capped at 1 hour per day (resets daily) and limited to the Pocket TTS model. Pro Studio is a one-time $49 $39 offer that removes the daily cap, unlocks all 23 languages, gives access to the full curated model library, and adds Video Dub, Voice Changer, Voice Isolator, and Batch Processing.
Free Starter includes a daily generation cap of 1 hour, which resets every day. You can still generate unlimited audio over time — there is just a daily ceiling. Pro Studio removes this limit entirely with no daily cap, no fair-use policy, and no hidden throttling.
No. Pro has no daily caps, no monthly credits, no fair-use policy, and no hidden limits. Local generation is truly unlimited — you are only bound by your own hardware.
Yes — on both plans. Free Starter and Pro Studio both include commercial use rights and clean exports with no watermark. We want you to test Echova Studio on real projects, not throwaway demos.
Echova Studio comes with a 60-day money-back guarantee — no questions asked. If it is not the right fit, contact support and you will receive a full refund.
Features & Workflows
Voice Lab is where you create, organize, and manage all your voices — both built-in and cloned. You can clone a voice from a reference audio clip, preview it, save it, and reuse it across Text to Speech and Video Dub workflows. Voice creation is available on both Free Starter and Pro.
Free Starter supports English only. Pro Studio unlocks Text to Speech in 23 languages. Video Dub can accept source video in over 200 languages and dub the output into any of those 23 supported languages.
Free Starter includes the Pocket TTS model, which is lightweight and works well for testing and everyday English generation. Pro Studio unlocks the full curated model library with advanced models that offer higher quality, more languages, and broader voice options.
Yes. Different models offer different tradeoffs between speed, quality, and language support. Echova Studio lets you choose the right model for the job — faster models for quick drafts, higher-quality models for final output.
Echova Studio exports WAV, MP3, SRT, VTT, and TXT. These are standard formats that work with virtually any video editor, audio tool, or content pipeline — including Premiere Pro, DaVinci Resolve, Final Cut Pro, and more.
Core creation workflows — generation, transcription, dubbing, voice cloning, and isolation — all run locally on your machine after the initial app and model setup. Some steps like license activation or model downloads require an internet connection, but once set up, your day-to-day work runs offline.
Privacy & Data
Your files never leave your machine during core processing. Generation, transcription, cloning, and dubbing all happen locally. Echova Studio does not upload your audio, video, or project files to any external server.
TROUBLESHOOTING
Common issues and quick fixes.
Make sure your system meets the minimum requirements (Windows 10+ or macOS 12+). Try restarting the app. If the issue persists, delete the app cache folder and relaunch. Still not working? Use the support form on this page and include your OS version plus any error messages.
Check your internet connection and try again. Large models may take several minutes depending on your connection speed. Try downloading one model at a time from the Models page. If downloads keep failing, switch to a different network and retry.
Try switching to a lighter model for faster drafts, or a higher-quality model for better output. If you are running on CPU, a dedicated GPU will significantly improve speed. Close other heavy applications to free up system resources.
Activation requires an internet connection — make sure you are online and try again. Pro licenses support up to 2 device activations. If you have reached the limit, deactivate one device before activating a new one. If the issue continues, contact us using the support form on this page.
These are Pro-only modules. If you are on Free Starter, upgrade to Pro to unlock them. If you have already purchased Pro, check your license status in Settings and make sure activation is complete.
Preview and export can sometimes use different processing paths. Make sure you are using the same model and voice settings for both. If the issue persists, try regenerating the segment and exporting again.
Transcription quality depends on the audio clarity, background noise, and the language/accent of the speaker. For best results, use clean audio with minimal background noise. Voice Isolator can help clean up noisy source files before transcription.
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